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Measure What Matters
Read more: Measure What MattersNet Promoter Score (NPS) has become increasingly popular in recent years. As a business concept, NPS is relatively new, having been around for less than…
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ChatGPT… friend or foe?
Read more: ChatGPT… friend or foe?Have you jumped on the AI bandwagon? I have to admit that I’m a bit late to the party because I didn’t really find it…
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It’s Just Not Fair!
Read more: It’s Just Not Fair!When someone accuses you of not being fair, it can be confusing, disconcerting and downright troubling. As a leader, you work extremely hard to ensure…
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The Perfect Storm that can sink even the best leader
Read more: The Perfect Storm that can sink even the best leaderThe coronavirus has shown us how flat and how closely knit the world actually is. Images around the globe show the eerie impact on life…
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High Cost of Low Engagement
Read more: High Cost of Low EngagementYour company is paying an unseen tax—just for having disengaged employees. It doesn’t appear on your financial statements, but it quietly affects your bottom line…
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Can you measure leader effectiveness?
Read more: Can you measure leader effectiveness?One way to measure the effectiveness of a sales team is to look at the sales numbers. One way to measure the effectiveness of the…
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How to avoid critical mistakes when communicating change
Read more: How to avoid critical mistakes when communicating changeAs a leader, you know full well the challenges of implementing change at work. Inexplicably, small changes that seem inconsequential can elicit the most resistance.…
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7 Secrets for Successfully Leading Leaders
Read more: 7 Secrets for Successfully Leading LeadersOne of my favourite leadership quotes comes from John Quincy Adams who defined a leader as someone whose “actions inspire others to dream more, learn…
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What’s your Leadership Development Strategy?
Read more: What’s your Leadership Development Strategy?Do you have a strategy for developing the leaders at your company? Is there a plan for your personal leadership development? You might have a…
