by AthenaAdmin | Feb 14, 2025 | Leadership
January is often a month of fresh resolutions and lofty ambitions. But as the calendar turns to February, many individuals and teams find themselves wondering why their goals didn’t quite take off as planned. Whether it’s due to unforeseen challenges or a lack of...
by AthenaAdmin | Jun 9, 2024 | Leadership, Performance Potential
Net Promoter Score (NPS) has become increasingly popular in recent years. As a business concept, NPS is relatively new, having been around for less than a couple of decades. It has gained traction because of its simplicity and the valuable insights it provides. Fred...
by AthenaAdmin | Jul 20, 2021 | Leadership Mindset, Personality Patterns
When someone accuses you of not being fair, it can be confusing, disconcerting and downright troubling. As a leader, you work extremely hard to ensure you treat people fairly; your team, your customers, your peers. Perhaps the issue is not whether or not you are...
by AthenaAdmin | May 6, 2020 | Leadership
The coronavirus has shown us how flat and how closely knit the world actually is. Images around the globe show the eerie impact on life and the economy. Messages of hope proclaim that we are all in this together. While it’s true that we’re all in the same storm,...
by AthenaAdmin | Mar 9, 2020 | General
Recently a Harvard Business professor said something that I had. been thinking for years (yes, it’s great when a Harvard Business School professor validates your thinking!). It was during a presentation in Toronto by Dr. Laura Huang that I heard a powerful message...
