by AthenaAdmin | Jun 9, 2024 | Leadership, Performance Potential
Net Promoter Score (NPS) has become increasingly popular in recent years. As a business concept, NPS is relatively new, having been around for less than a couple of decades. It has gained traction because of its simplicity and the valuable insights it provides. Fred...
by AthenaAdmin | Jul 20, 2021 | Leadership Mindset, Personality Patterns
When someone accuses you of not being fair, it can be confusing, disconcerting and downright troubling. As a leader, you work extremely hard to ensure you treat people fairly; your team, your customers, your peers. Perhaps the issue is not whether or not you are...
by AthenaAdmin | May 6, 2020 | Leadership
The coronavirus has shown us how flat and how closely knit the world actually is. Images around the globe show the eerie impact on life and the economy. Messages of hope proclaim that we are all in this together. While it’s true that we’re all in the same storm,...
by AthenaAdmin | Mar 9, 2020 | General
Recently a Harvard Business professor said something that I had. been thinking for years (yes, it’s great when a Harvard Business School professor validates your thinking!). It was during a presentation in Toronto by Dr. Laura Huang that I heard a powerful message...
by AthenaAdmin | May 23, 2019 | Diversity Drivers, Leadership
We hear in the news and we see in our workplaces evidence that discrimination, stereotyping and biases still exist. We believe it’s other people, and not us, who hold these limiting and unhelpful beliefs. If you ask us if we are biased against a group of people, we...
