by AthenaAdmin | Jun 9, 2024 | Leadership, Performance Potential
Net Promoter Score (NPS) has become increasingly popular in recent years. As a business concept, NPS is relatively new, having been around for less than a couple of decades. It has gained traction because of its simplicity and the valuable insights it provides. Fred...
by Dawn Frail | Jan 21, 2024 | Leadership, Leadership Mindset, Strategic Thinking & Planning
Have you jumped on the AI bandwagon? I have to admit that I'm a bit late to the party because I didn't really find it all that useful for the kind of work that I do. My writing is typically my analysis and thinking on a topic and for some reason I've resisted getting...
by Dawn Frail | Mar 8, 2022 | Diversity Drivers, Leadership
When discussing how women can continue to be successful when pursuing their leadership careers, one topic that must be addressed is that of balance. But balance is no longer a question of balancing work with home and family, although that still continues to be a...
by AthenaAdmin | May 6, 2020 | Leadership
The coronavirus has shown us how flat and how closely knit the world actually is. Images around the globe show the eerie impact on life and the economy. Messages of hope proclaim that we are all in this together. While it’s true that we’re all in the same storm,...
by AthenaAdmin | May 23, 2019 | Diversity Drivers, Leadership
We hear in the news and we see in our workplaces evidence that discrimination, stereotyping and biases still exist. We believe it’s other people, and not us, who hold these limiting and unhelpful beliefs. If you ask us if we are biased against a group of people, we...
by AthenaAdmin | Mar 5, 2018 | Leadership
One of my favourite leadership quotes comes from John Quincy Adams who defined a leader as someone whose “actions inspire others to dream more, learn more, do more and become more.” When we first step into leadership we develop a certain skillset that helps others...